In April, we advised that AIIM was conducting a survey on Findability in the enterprise and invited you to participate. AIIM have today published the results of their survey, which is free to download after registration via the link below.
AIIM Research Report on Findability
The report confirms the anecdotal evidence that enterprise search is in a retarded state and provides what seems to me to be a clarion call for all professionals involved in KO and related activities to make the case for KO: better organization improves findability.
It won’t be enough just to say what we’ve always said and have it fall, yet again, on deaf ears. We must be ready to jump aboard this bandwagon of opportunity and make our case as directly as possible.
ISKO UK is already considering holding an event in early 2009 where KO practitioners can engage with senior managers from the private sector in an amicable debate to explore exactly why they don’t appreciate that information is one of their most valuable resources - and needs to be managed as such.
KOnnect invites your views on this proposal. Do you think it could make a difference? Could you help in any way?
July 17, 2008 at 4:58 am
Hi - thanks for the coverage. Strictly speaking, we’ve released the research report, not the survey, entitled the Market IQ on Findability. For any of your readers who participated in the survey however, thank you very much for your time and effort in submitting the information that makes up the final report. The good news is that there is much room for improvement in Findability, and as you say, essentially the bad news is that most are not aware that there is a problem that can actually be addressed and solved.
I hope we can change that, collectively. Anything we can do to help, let me know.
Cheers,
Dan